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Privacy Policy
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Royal Air USA

Privacy Policy

 
  We have developed a privacy policy to keep you informed of what personally identifiable information we may collect from you, what this information will be used for, with whom such information will be shared, and the security procedures we have implemented to protect your privacy. Personally identifiable information includes information that can be linked to a specific individual, such as name, address, phone number, credit card details or email address.

PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT
To make travel arrangements and provide other services to you, we will collect personal information from you, including but not limited to:
  • Your name, your phone number, email address, birthday and visa status
  • Travel preferences such as seat, special meals, and airline preferences;
  • Information necessary to facilitate travel or other services, including travel companion(s) names, seating preferences and special dietary or medical needs;
  • Personal information provided to customer-service representatives to research and resolve issues or questions; and
  • Payment information, including but not limited to your credit card number, card type, cardholder name, expiration date, and billing address.
We do not knowingly collect information from children under the age of 13. If you are under the age of 13, please do not provide personally identifiable information of any kind whatsoever.

HOW WE USE THE INFORMATION WE COLLECT AND WITH WHOM IT IS SHARED
When you make travel arrangements with Royal Air Tours and Travels and you provide information about yourself, we use this information to complete your order (i.e. to complete air, hotel, car, and other reservations), fulfill any customer service requests, and provide promotional or trip related information via email. We do not share this information with outside parties except to the extent necessary to complete your order and fulfill your travel arrangements. Such other parties may include, but are not limited to, appropriate airlines and other travel suppliers, credit card merchant services, airline reservation systems, and other global distribution systems.

We may disclose the information that we collect about you when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities who may be causing injury to you, to us, or to others. We may also disclose your information when we believe the law requires it.

Security of Your Personal Information
The importance of security for all information associated with our customers is of utmost concern to us. However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we will use reasonable efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us. In order to protect the information stored in our systems, we have implemented security measures, including data encryption technology and firewalls.

Third-Party
The Web site may contain links to web sites operated and maintained by third parties over whom we have no control. The information practices of those Web sites are not covered by this privacy policy. Any information you provide to third-party Web sites or that we provide in relation to travel reservations you made will be governed under the terms of each such Web site's privacy policy. Please note that when you click on one of these links, you are entering another Web site, and we have no responsibility or liability whatsoever for the content, actions, or policies of such third-party Web sites. We encourage you to read the privacy policies of all third-party Web sites that link to the Web site, because such privacy policies may be materially different from this privacy policy.

Royal Air Tours and Travels may, in its sole discretion, revise this privacy policy at any time and all such revisions shall be effective when posted, so be sure to check the policy for any updates. Privacy Policy changes will apply to the information collected from the date we post the revised Privacy Policy, as well as to existing information held by us.. We will notify you about significant changes in the way we treat personal information by sending by placing a prominent notice on our site. Use of our services after such changes are posted, shall constitute acceptance of such changes.

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